Evolution of Customer Service

Course Overview

Customers now want more than a simple interaction; they want to feel that they are known by the brands
they choose and that there is a relationship between them and their favorite brands. This means you may
need to take a fresh look at your strategies and put in the work necessary to overhaul your engagement with customers and develop relationships.

Who should attend?

All levels from Customer Service Department

Training Modality

In-Class at EBI Premises in Nasr City

Program Duration

8 hours

24th of October, 2023 from 9:00 AM to 5:00 PM

Registeration Deadline

October 17th 2023



For further inquiries, call us on 15200

Sundays through Thursdays, from 9 am – 5 pm
or email us at contactus@ebi3.acs-egypt.com